Monday, May 9, 2011

Saying Farewell to Wal-Mart

One week ago, I stopped in at Wal-Mart with Bear, to pick up two things, while on our way to refilling his prescription.

It took me about 45 minutes to find a garbage can because they're in the process of reorganizing the store and all the workers are too busy to be bothered by a customer.

When I asked for help I was either completely ignored, given a rude "I have no idea", "Ask someone else" or given directions to the frozen food area.  I'm pretty sure no store would put their garbage cans in the frozen food section, and they weren't there.

After a long and arduous search, I found them, in a random aisle with the Tupperware.  There was a whole stack of them and they said they were marked down to $6.  There was no barcode on the price tag, so I read the whole title and it matched up.  When I got to the cashier with my garbage can and swiss chees,; it rang up $14.24.  I told the cashier that was incorrect and her answer was "It has to be that.".  No asking for someone to check it, no listening to what I was saying.  I told her to cancel my order, removed Bear from the cart, and for emphasis, walked away.

Of course I then struggled with guilt that some poor undeserving soul had to put my cart and groceries away, but it needed to be done.  This was not the first time I have been disappointed in their customer service. They're return policy is awful, and I've always felt like I'm disturbing them by being a customer.  Half the time the stores are dirty and disorganized, their pricing is disorganized, and they, as of late have a horrible inventory.

Wal-Mart and I have broken up. 

The next day I proceeded to buy my trash can from Target.  I know, still an evil conglomerate, however I have never heard the awful horror stories about Target as I have from Wal-Mart.

So, yesterday Hubs, Bear, and I went to our local grocery store/Ace Hardware (they're all in one now) and did our shopping.  We did some investigating and found we can refill our 5 gallon water jugs for just $0.31/gal, 4 cents cheaper than Wal-Mart.

So I've decided to only buy from our two local grocery stores (they're both small chains, but one is still family owned).  I'm still struggling with where to buy my other necessities, so I'm going to stick with Target and try to minimize those purchases.

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